RAG & Knowledge Basesfree

WhatsApp Support BOT with Google Drive RAG, GPT 4.1 Mini and Cohere Reranking

by Basil IrfanUpdated Aug 2026

Requires

Google DriveOpenAI

1/5

FLOWS

STEPS · 6

Starts on a Google Drive event

On a WhatsApp message, answers support queries using a Supabase RAG store of Google Drive docs with OpenAI embeddings and Cohere reranking.

Drive Knowledge Base Chat Agent

When files are added to Google Drive, indexes them into Milvus with Cohere embeddings so an OpenAI chat agent answers questions.

On a WhatsApp message, an OpenAI agent answers using an in-memory vector store with conversation memory and replies via WhatsApp.

On chat message, an OpenAI agent retrieves knowledge from Qdrant and Google Drive to draft Zendesk ticket replies.