Document AI & Extractionfree

Customer Support Ticket Workflow Automation

by Jitesh DugarUpdated Aug 2026

RequiresOpenAI

Google Drive

Google SheetsSlack

1/5

STEPS · 13

Starts on an incoming request

On a webhook, classifies support tickets with OpenAI, logs them to Google Sheets, generates a PDF to Google Drive, and alerts Slack.

PDF Report Data Extraction and Classification Automation

On a new Gmail email, extracts PDF report data, classifies it with OpenAI, then routes records to Google Sheets and alerts Slack.

On schedule, an OpenAI agent evaluates seller compliance and routes enforcement actions via email and Slack.

On a webhook request, fetches data and runs an OpenAI agent to assess compliance risk, routing actions and returning the assessment.