Content Marketingfree

Multi-Channel Customer Support Inquiry Management and Tracking System

by 對馬　瑠斗Updated Aug 2026

Requires

Email (IMAP)

Google SheetsSlack

Gmail

1/5

STEPS · 10

Starts on an incoming request

On inbound IMAP email or webhook, routes support inquiries by type, logs them to Google Sheets, and notifies via Slack and Gmail.

Slack Event Filter Notifier

On a Slack event, runs code to filter incoming messages and posts a formatted notification back to a Slack channel.

On a Webflow event, processes the payload in code and records it in Google Sheets.

On a Telegram message, fetches data via HTTP, logs it to Google Sheets, and sends an SMS via Twilio.