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Automated Tenant Complaint Management and Escalation System

by Hyrum HurstUpdated Aug 2026
RequiresOpenAISlackEmail (SMTP)Email (SMTP)Google SheetsGoogle Sheets
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WeTenant Complaint WebhookTenant Complain…SeWorkflow ConfigurationWorkflow Config…SeNormalize Complaint DataNormalize Compl…AgAI Complaint ClassifierAI Complaint Cl…OpenAI Chat ModelOpenAI Chat Mod…SwRoute by UrgencyNotify Property Manager (High Priority)Notify Property…AgAI Email GeneratorAI Email Genera…OpenAI Chat Model for EmailOpenAI Chat Mod…ESSend Acknowledgment EmailSend Acknowledg…SeCreate Task Data (Medium Priority)Create Task Dat…MeConsolidate All BranchesConsolidate All…Log to Google SheetsLog to Google S…AgAI Resolution SuggesterAI Resolution S…OpenAI Chat Model for ResolutionsOpenAI Chat Mod…123456789101112131415
1/5
STEPS · 15
Starts on an incoming request

On a webhook complaint, an OpenAI agent classifies and routes the issue, posting to Slack, emailing the tenant, and logging it in Google Sheets.

Tags

webhookcomplexOpenAISlackTicket ManagementAI Summarizationdiscoveredpending-review
Connects
OpenAISlackemailsmtpEmail (SMTP)sheetsGoogle Sheets
CategoryAI Agents & Chatbots
Triggerwebhook
Complexitycomplex
Nodes15
AddedJun 27, 2026