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RAG & Knowledge Basesfree

Handle Customer Support Queries with Cache First RAG Using Redis, Langcache and OpenAI

by Mohamed AbdelwahabUpdated Aug 2026
RequiresOpenAI
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ChWhen chat message receivedWhen chat messa…Agdecompose_queryOPStructured Output ParserStructured Outp…SOSplit OutHRSearch LangCacheIfIs Cache Hit?SeLangCache ConfigSILoop Over ItemsAgsynthesize_response_nodesynthesize_resp…AgAggregateVSRedis Vector StoreRedis Vector St…VSRedis Vector Store2Redis Vector St…Embeddings OpenAIEmbeddings Open…Embeddings OpenAI1Embeddings Open…DDDefault Data LoaderDefault Data Lo…Seexample DataOpenAI Chat ModelOpenAI Chat Mod…HRSave to LangCacheSave to LangCac…Agsearch_node1evaluate_qualityIflow quality ?Seincrease iterationincrease iterat…ScSchedule TriggerMBSimple MemoryMBSimple Memory1MBSimple Memory2Securrent_iterationcurrent_iterati…SegetScore12345678910111213141516171819202122232425262728
1/5
FLOWS
STEPS · 28
Starts from a chat message

On a chat message, answers support queries with a cache-first RAG agent over a Redis vector store using OpenAI embeddings.

Tags

webhookadvancedOpenAISupport ChatbotAI RAGdiscoveredpending-review
Connects
OpenAI
CategoryRAG & Knowledge Bases
Triggerwebhook
Complexityadvanced
Nodes28
AddedJun 27, 2026