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AI Analysis & Classificationfree

Property Maintenance Request Tracking and Escalation System

by Hyrum HurstUpdated Aug 2026
RequiresOpenAIGoogle SheetsGoogle SheetsSlackEmail (SMTP)Email (SMTP)
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WeMaintenance Request WebhookMaintenance Req…SeWorkflow ConfigurationWorkflow Config…SeNormalize Request FieldsNormalize Reque…Classify Urgency with AIClassify Urgenc…Log Request to SheetsLog Request to …WaWait for SLA WindowWait for SLA Wi…Check Request StatusCheck Request S…SwCheck if ResolvedCheck if Resolv…SwRoute by UrgencySend Slack Alert (High)Send Slack Aler…ESEmail Manager (High)Email Manager (…Send Slack Alert (Medium)Send Slack Aler…SeLog Low Priority (No Alert)Log Low Priorit…ScDaily Summary ScheduleDaily Summary S…Get Unresolved RequestsGet Unresolved …AgAggregate Unresolved RequestsAggregate Unres…ESSend Daily Summary EmailSend Daily Summ…123456789101112
1/5
FLOWS
STEPS · 12
Starts on an incoming request

On a webhook request, classifies maintenance requests with OpenAI, logs to Google Sheets, and routes alerts via Slack and email with scheduled escalation.

Tags

webhookcomplexOpenAIGoogle SheetsProject ManagementAI Summarizationdiscoveredpending-review
Connects
OpenAIsheetsGoogle SheetsSlackemailsmtpEmail (SMTP)
CategoryAI Analysis & Classification
Triggerwebhook
Complexitycomplex
Nodes17
AddedJun 27, 2026