Monitoring & Incident Responsefree

Route Support Tickets with Sla Tracking, Slack Alerts, and Gmail Confirmations

by ManuUpdated Aug 2026

RequiresSlack

Gmail

1/5

FLOWS

STEPS · 22

Starts on an incoming request

On a ticket webhook, applies SLA rules to route the ticket, alerts the team in Slack, and emails a Gmail confirmation.

UptimeRobot Down Alert Escalation

Escalates an UptimeRobot down event to Slack and email so on-call sees outages immediately.

On a webhook request, fetches data via HTTP and conditionally posts a message to Slack.

Alerts the sales team in Slack and stamps an owner the moment a new Salesforce lead is created.