RAG & Knowledge Basesfree

Intelligent Support Triage & Auto Response Engine with Jotform, Airtable, Gemini

by Zain KhanUpdated Aug 2026

RequiresGoogle Gemini

Airtable

GmailSlack

1/5

FLOWS

STEPS · 19

Starts on an incoming request

On a Jotform support request, classifies it with Gemini against a Pinecone knowledge base, logs to Airtable, and replies via Gmail and Slack.

RAG Support Agent With Pinecone

On a Slack or chat message, a RAG agent retrieves from Pinecone using OpenAI and Anthropic models and replies via Gmail.

On an incoming Gmail or chat message, embeds Slack content into Pinecone and answers queries with OpenAI and Anthropic agents.

Processes files and images, builds OpenAI embeddings, and stores extracted, enriched records in Airtable.