AI Agents & Chatbotsfree

AI Support Ticket Classifier and Auto-Reply Agent using Claude and Gmail

by Akshay ChugUpdated Aug 2026

RequiresAnthropic

GmailSlack

Google Sheets

1/5

FLOWS

STEPS · 12

Starts on a Gmail event

On a new Gmail email, classifies the support ticket with Claude, sends an auto-reply, alerts Slack, and logs to Google Sheets.

AI Email Agent

On a chat message, runs an OpenAI agent that reads Google Sheets and sends emails via Gmail.

On a Telegram message, an AI agent uses Drive, Sheets, Gmail, Calendar, Airtable, weather, and search tools to act and reply in Telegram.

On a webhook request, runs an OpenAI agent with Google Sheets and HTTP tools, parses structured output, and returns Markdown results.