Customer Supportfree

Customer Feedback & Sentiment Analysis System

by Rahul JoshiUpdated Aug 2026

Requires

Google Sheets

GmailSlack

1/5

STEPS · 12

Run manually by an operator

On manual run, analyzes customer feedback sentiment from Google Sheets with Azure OpenAI, then routes notifications via Gmail and Slack.

Smart Email Filtering System (using keywords)

On a new Gmail message, matches it against keyword rules, filters or labels it, and logs matches to Google Sheets.

On a resolved Jira issue, updates HubSpot and notifies stakeholders through Gmail, Slack, and Google Sheets.

Manually classifies records from Notion and routes each one to Gmail or Slack based on type.