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Extract customer pain points from support forums with Bright Data & GPT-5.4

by Yaron Beenadapted from n8n official workflow galleryUpdated Aug 2026
RequiresAAI AgentAuto-fixing Output ParserAuto-fixing Output ParserGmailGmailOpenAI Chat ModelOpenAI Chat ModelStructured Output ParserStructured Output Parser
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Ma🚦 Start Workflow (Manual Trigger)🚦 Start Workfl…Se🔗 Enter Forum URL🔗 Enter Forum …🧠 Chat Model Reasoning1🧠 Chat Model R…Ag🤖 Agent: Scrape Forum & Extract Insights🤖 Agent: Scrap…MC🌐 Web Scraper Tool🌐 Web Scraper …✉️ Send Insights to Product Team (Gmail)✉️ Send Insight…OPAuto-fixing Output ParserAuto-fixing Out…OpenAI Chat ModelOpenAI Chat Mod…OP📦 Format Forum Data as JSON1📦 Format Forum…12345678
1/5
STEPS · 8
Run manually by an operator

This workflow contains community nodes that are only compatible with the self-hosted version of n8n. This workflow automatically monitors customer support forums and Q&A platforms to extract valuable customer insights and pain points. It saves you time by eliminating the need to manually browse through forum discussions and provides structured analysis of customer questions, answers, and recurring issues. Overview This workflow automatically scrapes customer support forums like Stack Exchange and SuperUser to find questions and discussions related to specific topics or brands. It uses AI to analyze forum content, extract customer pain points, and identify recurring issues, then sends structured insights directly to your product team via email.

Tags

n8nreference-onlyagentgmaillm-chat-open-aioutput-parser-autofixingoutput-parser-structured
Connects
AAI AgentautofixingoutputparserAuto-fixing Output ParsergmailGmailopenaichatmodelOpenAI Chat ModelstructuredoutputparserStructured Output Parser
CategoryAI Automation
Triggermanual
Complexitycomplex
Nodes9
AddedJul 13, 2025

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