This n8n template offers a simple yet capable chatbot assistant who can answer course enquiries over SMS. Given the right access to data, AI Agents are capable of planning and performing relatively complex research tasks to get their answers. In this example, the agent must first understand the database schema, retrieve lists of values before generating it's own query to search over the database. Checkout the example database here - https://airtable.com/appO5xvP1aUBYKyJ7/shr8jSFDaghubDOrw How it works A Twilio trigger gives us the ability to receive SMS input into our workflow via webhook. The message is then directed to our AI agent who is instructed to assist the user and use the course database as reference. The database is an Airtable base. The agent autonomously figures out which tool it needs to use and generates it's own "filter_by_formula" query to search over the available courses. On successful search results, the Agent can then use this information to answer the user's query. The Agent's output is logged in a second sheet of the Airtable base. We can use this later for analysis and lead gen. Finally, the response is sent back to the user through SMS using Twilio.
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