This n8n template demonstrates how easy it is to build an Outlook Calendar Assistant powered by an AI agent equipped with Tools. For teams using Outlook Calendar and Slack who need easier calendar management, this workflow can be a great first step to introducing powerful AI tools into your daily activities. How it works A Slack Trigger node is configured to catch "bot mentions" events in a designated channel. The message is parsed using the Edit fields node to extract only the required attributes of the event. An AI Agent equipped with Outlook Calendar Tools enables question and answer capability for the organisation's shared calendars and events. The AI agent's response is sent back to Slack as a reply to the user's query. How to use The workflow is triggered via @mention-ing the bot followed by the query. eg. "@bot how many meetings does Paul have to attend to this week?" To start listening to real mentions, you must activate the workflow and set it to production mode. You must use the production webhook URL for the event subscription. Some sample queries to try "What's included in the product team's sprint demo this week?" "Who's booked room 7 for this Thursday?"
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SSlack chatbot powered by AI
This workflow offers an effective way to handle a chatbot's functionality, making use of multiple tools for information retrieval, conversation context storage, and message sending. It's a setup tailored for a Slack environment, aiming to offer an interactive, AI-driven chatbot experience. Note that to use this template, you need to be on n8n version 1.19.4 or later.
Answer customer questions on WhatsApp with OpenAI, Gmail, and Google Sheets
Quick overview This workflow answers incoming WhatsApp customer questions using an OpenAI-powered agent that reads your live website via HTTP requests, escalates unclear or sensitive cases to your support team via Gmail, and logs each conversation to Google Sheets. How it works Triggers when a new WhatsApp message is received. Loads configuration values (company name, website root URL, AI model, language rules, escalation email, and WhatsApp phone number ID) and extracts the customer phone number and message text. Ignores non-text WhatsApp updates (such as images, audio, and status messages). Uses OpenAI with conversation memory to navigate your website by listing links and fetching relevant pages, then generates a structured result containing an answer, escalation flag, sentiment, topic, and source URLs. If the agent marks the request as needing a human, sends an escalation email via Gmail to your support address with the customer details and the drafted reply. Sends the final plain-text reply back to the customer on WhatsApp. Appends the conversation details to a Google Sheets log. Setup Connect credentials for WhatsApp Trigger/WhatsApp Cloud API, OpenAI, Gmail, and Google Sheets
Handle WhatsApp support text and voice messages with OpenAI GPT-5 Mini
Quick overview This workflow responds to incoming WhatsApp Business messages, handling both text and voice notes by transcribing audio with OpenAI and replying with an OpenAI chat agent that uses per-contact conversation memory and answers only from the business information you provide. How it works Triggers when a new WhatsApp message is received. Routes the incoming message by type, sending text messages directly to the support flow, audio messages to a voice-transcription flow, and other message types to a fallback reply. For voice notes, retrieves the WhatsApp media URL, downloads the audio file, and transcribes it to text with OpenAI. Sends the customer’s text (original or transcribed) to an OpenAI chat agent configured to answer only using your provided business information. Stores and reuses a per-contact conversation history keyed by the sender’s WhatsApp number to maintain context across messages. Sends the agent’s response back to the customer as a WhatsApp text message. Setup Connect WhatsApp Business Cloud credentials for both receiving messages (trigger) and sending replies, and ensure your WhatsApp webhook is configured to point to the trigger URL. Add OpenAI credenti