This n8n workflow demonstrates how to create a really simple yet effective customer support channel and pipeline by combining Slack, Linear and AI tools. Built on n8n's ability to integrate anything, this workflow is intended for small support teams who want to maximise re-use of the tools they already have with an interface which is doesn't require any onboarding. Read the blog post here: https://blog.n8n.io/automated-customer-support-tickets-with-n8n-slack-linear-and-ai/ How it works The workflow is connected to a slack channel setup with the customer to capture support issues. Only messages which are tagged with a "✅" reaction are captured by the workflow. Messages are tagged by the support team in the channel. Each captured support issue is sent to the AI model to classify, prioritise and rewrite into a support ticket. The generated support ticket is uploaded to Linear for the support team to investigate and track. Support team is able to report back to the user via the channel when issue is fixed. Requirements Slack channel to be monitored Linear account and project Customising this workflow Don't have Linear?
Tags
Linear
OpenAI Chat ModelSlack
Structured Output ParserRelated workflows
See all AI Automation→
WScrape and score Amazon products with Apify, OpenAI, and Google Sheets
Quick overview This workflow manually scrapes product results from an Amazon search URL via the Apify Amazon Crawler actor, uses OpenAI to generate a structured product analysis (category, key feature, verdict, value score), and appends the enriched results to a Google Sheets spreadsheet. How it works Runs when you manually click “Test workflow” in n8n. Sends the configured Amazon search URL and scraping limits to the apify Amazon Crawler actor and retrieves the dataset items. Filters out any scraper items that are missing a title or contain an error. Uses OpenAI to analyze each product’s title, brand, price, rating, and review count and returns a structured category, key feature, buyer verdict, and 1–10 value score. Combines the scraped fields and AI analysis into a single row format and adds a timestamp. Appends each enriched product as a new row in Google Sheets. Setup Create an apify API token and add it as an HTTP Header Auth credential used by the Apify request. Add an OpenAI API key as an OpenAI credential and choose the model to use in the configuration. Connect a Google Sheets OAuth2 account and select the target spreadsheet, sheet tab, and columns for appending rows. Upda
BForce AI to use a specific output format
This workflow is for anyone looking to automatically fetch, validate, and parse complex language-based queries into a structured format. Its unique capability lies in not only processing language but also fixing invalid outputs before structuring them. Note that to use this template, you need to be on n8n version 1.19.4 or later.
SSlack chatbot powered by AI
This workflow offers an effective way to handle a chatbot's functionality, making use of multiple tools for information retrieval, conversation context storage, and message sending. It's a setup tailored for a Slack environment, aiming to offer an interactive, AI-driven chatbot experience. Note that to use this template, you need to be on n8n version 1.19.4 or later.