Who is this for? This template is designed for businesses and organizations that use Mautic for email marketing and want to automate the process of removing contacts from specific segments when they receive an unsubscribe request via email. What problem is this workflow solving? / use case Many email recipients, especially those who are less tech-savvy, may not follow the standard unsubscribe link provided in emails. Instead, for example in Gmail, they click the "Unsubscribe" button in the Gmail web interface, which in turn sends an email with a consistent format, these emails contain the word unsubscribe in the 'To' field using the following structure: [email protected] This workflow automates the process of identifying such unsubscribe emails and removing the contact from the relevant Mautic segments, ensuring compliance with unsubscribe requests and maintaining a clean mailing list. What this workflow does Monitors a Gmail account for incoming emails. Identifies unsubscribe emails based on specific patterns in the "To" field (e.g., containing the word "unsubscribe"). Retrieves the contact's ID from Mautic based on the email address.
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