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🎧 IT Voice Support Automation BOT – Telegram voice message to Jira ticket with OpenAI Whisper

by Trung TranUpdated Aug 2026
RequiresOpenAISlackJiraJiraTelegramTelegramGoogle DriveGoogle Drive
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OpenAI Chat ModelOpenAI Chat Mod…OPStructured Output ParserStructured Outp…Send message to IT Support teamSend message to…SeSetup Jira, Slack, EmailSetup Jira, Sla…Submit JIRA request ticketSubmit JIRA req…Telegram Voice Message TriggerTelegram Voice …IfIs audio message?Is audio messag…Un-supported message typeUn-supported me…Download audio messageDownload audio …Transcribe a recordingTranscribe a re…AgTranscript Processing AgentTranscript Proc…Inform reporter via TelegramInform reporter…MeMergeBackup Audio Message To Google DriveBackup Audio Me…CoProcess output before feeding AI agentProcess output …123456789101112131415
1/5
STEPS · 15
Starts on a Telegram event

On a Telegram voice message, transcribes it with OpenAI Whisper, opens a Jira ticket, stores audio in Google Drive, and notifies Slack.

Tags

eventcomplexOpenAISlackTicket ManagementAI Summarizationdiscoveredpending-review
Connects
OpenAISlackjiraJiratelegramTelegramgoogledriveGoogle Drive
CategoryAI Analysis & Classification
Triggerevent
Complexitycomplex
Nodes15
AddedJun 27, 2026