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AI Agents & Chatbotsfree

ServiceNow L1 Support Agent

by Tushar MishraUpdated Aug 2026
RequiresOpenAI
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ChWhen chat message receivedWhen chat messa…OpenAI Chat ModelOpenAI Chat Mod…TCText ClassifierAgAI AgentOpenAI Chat Model1OpenAI Chat Mod…MBSimple MemoryCSSummarization ChainSummarization C…OpenAI Chat Model3OpenAI Chat Mod…HRHTTP Request1SNCreate an incidentCreate an incid…TSSerpAPI123456789101112
1/5
STEPS · 12
Starts from a chat message

On a chat message, classifies the request and an OpenAI agent resolves it using SerpAPI and creating or updating ServiceNow tickets.

Tags

webhookmediumOpenAIAI ChatbotMultimodal AIdiscoveredpending-review
Connects
OpenAI
CategoryAI Agents & Chatbots
Triggerwebhook
Complexitymedium
Nodes11
AddedJun 27, 2026