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Automated Customer Support System with Gmail, GPT 4 & Vector Knowledge Base

by Khair AhammedUpdated Aug 2026
RequiresGmailGmailGoogle SheetsGoogle SheetsTelegramTelegramOpenAI
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Get Thread HistoryGet Thread Hist…CoProcess Thread HistoryProcess Thread …AgAI Analysis AgentAI Analysis Age…SeProcess AI AnalysisProcess AI Anal…IfNeeds Escalation?Needs Escalatio…Send Automated ReplySend Automated …Log Ticket to Google SheetsLog Ticket to G…Send Status UpdateSend Status Upd…Gmail Trigger1OpenAI Chat Model1OpenAI Chat Mod…VSQdrant Vector StoreQdrant Vector S…EMEmbeddings Mistral CloudEmbeddings Mist…IfFilter New Customer EmailsFilter New Cust…SeExtract Email DataExtract Email D…AgAI Analysis Agent1AI Analysis Age…SeProcess AI Analysis1Process AI Anal…OpenAI Chat Model2OpenAI Chat Mod…VSQdrant Vector Store1Qdrant Vector S…EMEmbeddings Mistral Cloud1Embeddings Mist…OPStructured Output Parser1Structured Outp…Needs Human Review LabelNeeds Human Rev…Auto Resolved LabelAuto Resolved L…AgAggregateSeEdit FieldsSeEdit Fields1FoOn form submissionOn form submiss…DDDefault Data Loader1Default Data Lo…TSRecursive Character Text SplitterRecursive Chara…HRcreate collection1create collecti…VSQdrant Vector Store2Qdrant Vector S…EMEmbeddings Mistral Cloud2Embeddings Mist…123456789101112131415161718192021
1/5
FLOWS
STEPS · 21
Starts on a Gmail event

On a new Gmail email, drafts AI replies from an OpenAI Qdrant knowledge base, logs to Google Sheets, and alerts via Telegram.

Tags

eventadvancedGmailGoogle SheetsSupport ChatbotAI RAGdiscoveredpending-review
Connects
gmailGmailsheetsGoogle SheetstelegramTelegramOpenAI
CategoryRAG & Knowledge Bases
Triggerevent
Complexityadvanced
Nodes31
AddedJun 27, 2026